{"id":1427,"date":"2025-05-05T23:41:26","date_gmt":"2025-05-05T23:41:26","guid":{"rendered":"http:\/\/crdoceania.com.au\/webasto\/?page_id=1427"},"modified":"2025-05-05T23:44:06","modified_gmt":"2025-05-05T23:44:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/crdoceania.com.au\/webastomarine\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#457b9d&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.29) 0%|rgba(255,255,255,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.5)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0.75)&#8221; background_enable_image=&#8221;off&#8221; background_enable_mask_style=&#8221;on&#8221; background_mask_style=&#8221;corner-square&#8221; 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Our privacy policy outlines the types of data we collect, how we use it, and the measures we take to keep it safe. By understanding our practices, you can feel confident in the way we handle your information.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text quote_border_color=&#8221;#457b9d&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;2c55a9c4-feed-423b-9edb-ae0b5b365cac&#8221; text_font=&#8221;IBM Plex Sans|IBM Plex Sans_weight|||||||&#8221; text_text_color=&#8221;#3c3a47&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.75em&#8221; link_font=&#8221;|IBM Plex Sans_weight|||||||&#8221; link_text_color=&#8221;#1d3557&#8243; quote_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; quote_text_color=&#8221;#0e0c19&#8243; header_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_text_color=&#8221;#0e0c19&#8243; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.15em&#8221; header_2_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_2_text_color=&#8221;#0e0c19&#8243; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_3_text_color=&#8221;#0e0c19&#8243; header_3_font_size=&#8221;32px&#8221; header_3_line_height=&#8221;1.3em&#8221; header_4_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_4_text_color=&#8221;#0e0c19&#8243; header_4_font_size=&#8221;24px&#8221; header_4_line_height=&#8221;1.4em&#8221; header_5_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_5_text_color=&#8221;#0e0c19&#8243; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.4em&#8221; header_6_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_6_text_color=&#8221;#0e0c19&#8243; header_6_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;22px&#8221; header_3_font_size_phone=&#8221;17px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;15px&#8221; header_4_font_size_last_edited=&#8221;on|tablet&#8221; header_5_font_size_tablet=&#8221;15px&#8221; header_5_font_size_phone=&#8221;14px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; header_6_font_size_tablet=&#8221;13px&#8221; header_6_font_size_phone=&#8221;13px&#8221; header_6_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: inherit;\">The privacy policy is crucial as it informs you of your rights regarding your <span style=\"font-weight: normal;\">personal<\/span> data and our obligations as a company. It details the steps we take to comply with data protection laws and how we address your concerns. This transparency builds trust and ensures a secure experience while engaging with our services.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;5138c454-be54-4233-bd3b-f8e6a8747976&#8243; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text quote_border_color=&#8221;#457b9d&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;2c55a9c4-feed-423b-9edb-ae0b5b365cac&#8221; text_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans_weight|||||||&#8221; text_text_color=&#8221;#3c3a47&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.75em&#8221; link_font=&#8221;|IBM Plex Sans_weight|||||||&#8221; link_text_color=&#8221;#1d3557&#8243; quote_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; 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header_5_font_size_phone=&#8221;14px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; header_6_font_size_tablet=&#8221;13px&#8221; header_6_font_size_phone=&#8221;13px&#8221; header_6_font_size_last_edited=&#8221;on|desktop&#8221; inline_fonts=&#8221;Allison,Abel&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-family: inherit;\">Privacy Policy<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text quote_border_color=&#8221;#457b9d&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;2c55a9c4-feed-423b-9edb-ae0b5b365cac&#8221; text_font=&#8221;IBM Plex Sans|IBM Plex Sans_weight|||||||&#8221; text_text_color=&#8221;#3c3a47&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.75em&#8221; link_font=&#8221;|IBM Plex Sans_weight|||||||&#8221; link_text_color=&#8221;#1d3557&#8243; quote_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; quote_text_color=&#8221;#0e0c19&#8243; header_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_text_color=&#8221;#0e0c19&#8243; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.15em&#8221; header_2_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_2_text_color=&#8221;#0e0c19&#8243; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_3_text_color=&#8221;#0e0c19&#8243; header_3_font_size=&#8221;32px&#8221; header_3_line_height=&#8221;1.3em&#8221; header_4_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_4_text_color=&#8221;#0e0c19&#8243; header_4_font_size=&#8221;24px&#8221; header_4_line_height=&#8221;1.4em&#8221; header_5_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_5_text_color=&#8221;#0e0c19&#8243; header_5_font_size=&#8221;18px&#8221; header_5_line_height=&#8221;1.4em&#8221; header_6_font=&#8221;IBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||&#8221; header_6_text_color=&#8221;#0e0c19&#8243; header_6_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;22px&#8221; header_3_font_size_phone=&#8221;17px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;15px&#8221; header_4_font_size_last_edited=&#8221;on|tablet&#8221; header_5_font_size_tablet=&#8221;15px&#8221; header_5_font_size_phone=&#8221;14px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; header_6_font_size_tablet=&#8221;13px&#8221; header_6_font_size_phone=&#8221;13px&#8221; header_6_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: inherit;\"><strong>Respecting your privacy<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">We respect your personal information, and this Privacy Policy explains how we handle it. The policy covers CRD Group ABN\u00a059 128 957 344 and all its related companies (the \u2018Group\u2019).<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Personal information types<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">The types of information that we collect and hold about you could include ID information, payment information and address information we think is necessary.<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Collection<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">Unless it\u2019s unreasonable or impracticable, we&#8217;ll try to collect personal information directly from you. For this reason, it\u2019s important you keep your contact details up-to-date.<\/span><\/p>\n<p><span style=\"font-family: inherit;\">There are many ways we obtain information from you, including when you fill out a form with us, when you call us, when you use our websites or drop into one of our branches. Sometimes we collect information about you from other sources.\u00a0<\/span><\/p>\n<p><span style=\"font-family: inherit;\">If you don\u2019t provide your personal information to us, we may not be able to provide you with a requested product or service or perform other functions.<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Data Security<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">The security of your personal information is important to us, and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure.<\/span><\/p>\n<p><span style=\"font-family: inherit;\">We store information in different ways, including in paper and electronic form. We can store personal information physically or electronically with third party data storage providers.<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Use and disclosure<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">Collecting your personal information allows us to provide you the range of products and services you\u2019ve asked for. This means we can use your information to:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: inherit;\">provide you with information about products and services<\/span><\/li>\n<li><span style=\"font-family: inherit;\">process your application and provide you with products and services<\/span><\/li>\n<li><span style=\"font-family: inherit;\">administer products and services which includes answering your requests and complaints, varying products and services, taking any required legal action in relation to our accounts and managing our relevant product portfolios<\/span><\/li>\n<li><span style=\"font-family: inherit;\">let you know about products and services from across the Group or let you know about competitions, promotions and other opportunities in which you may be interested.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: inherit;\">You can let us know at any time if you no longer wish to receive direct marketing offers from the Group. We&#8217;ll process your request as soon as practicable.<\/span><\/p>\n<p><span style=\"font-family: inherit;\">To make sure we can meet your specific needs and for the purposes described, we sometimes need to share your personal information with others (including those in the CRD Group).\u00a0CRD Group seeks reasonable protective measures so its service providers take appropriate steps to protect that information and restrict the ways in which they can use that information.<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Access and correction<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">You can ask us for the personal information that we hold. In some cases, we may be able to deal with your request over the phone or in our showroom.\u00a0<\/span><\/p>\n<p><span style=\"font-family: inherit;\">We&#8217;ll give you access to your information in the form you want it where it\u2019s reasonable and practical, but some exceptions may apply.<\/span><\/p>\n<p><span style=\"font-family: inherit;\">You should also contact us if you think there&#8217;s something wrong with the information, we hold about you. We&#8217;ll try to correct it. If you are worried that we have given incorrect information to others, you can also ask us to tell them about the correction.<\/span><\/p>\n<p><span style=\"font-family: inherit;\">You also have additional rights if your access or correction request relates to credit information.<\/span><\/p>\n<p><span style=\"font-family: inherit;\"><strong>Contact us<\/strong><\/span><\/p>\n<p><span style=\"font-family: inherit;\">If you have a query or complaint about how we handle your personal information, we want to hear from you. You can contact us by:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: inherit;\">submitting an enquiry via email to webasto@keoghs.au<\/span><\/li>\n<li><span style=\"font-family: inherit;\">calling our contact centre on\u00a0(07) 5529 2544 Monday to Friday 7:00am to 4:30pm<\/span><\/li>\n<li><span style=\"font-family: inherit;\">speaking to us in person at our showroom.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: inherit;\">If you still feel your issue hasn&#8217;t been satisfactorily resolved, then you can raise your concern with the\u00a0Office of Fair Trading in your state.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore how WEBASTO by Keogh&#8217;s safeguards your personal information and ensures transparency in data handling.At WEBASTO by Keogh&#8217;s, we are committed to protecting your privacy and ensuring the security of your personal information. 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