Our warranty covers defects in materials and workmanship for a specified period from the date of purchase. This includes repair or replacement of parts deemed faulty under normal use conditions. The warranty period for Webasto replacement parts for such equipment and systems, shall equal 12 months. The warranty period shall run as from the day on which the equipment is installed or on which the vehicle in which the new equipment is installed is licensed for the first time, and shall in all cases end 18 months after delivery of the equipment, systems or replacement parts.

Insofar as delivery is effected within the framework of commercial business, the Customer shall examine the goods delivered by Keogh’s immediately upon receipt and shall report any defects and incorrect quantities in writing within eight days of receiving the goods. If defects which could not be revealed despite stringent incoming inspection are subsequently discovered during the limitation period, they shall be reported to Keogh’s in writing without delay following their discovery, but in all cases before expiry of the limitation period.

In the case of justified complaints, the actual defects shall be repaired or the defective or unserviceable parts replaced free of charge at Keogh’s discretion. The defective goods shall be returned to Keogh’s at the customers expense. If a defect is confirmed, Keogh’s shall bear the cost of returning goods to the Customer by the cheapest means. Repair or replacement shall be effected without acknowledgement of any legal duty and shall not interrupt the lapse of the warranty for defects for the goods.

Warranty claims may only be asserted against Webasto if the warranty card has been completed by the workshop installing the equipment and is returned to Webasto or Keogh’s together with the parts forming the subject of the complaint. Moreover, the duplicate of this warranty card (control card) must have been sent to Webasto immediately following installation of the equipment.

The warranty does not cover damages resulting from misuse, unauthorized modifications, or improper installation. No liability whatsoever shall be assumed for defects due to natural wear and tear, inappropriate or incorrect use, incorrect storage, non-compliance with the installation and operating instructions, faulty or negligent treatment, the use of unsuitable operating media, as well as climatic or other effects, unless the manufacturer may be blamed for these circumstances. Liability shall not be assumed for defects attributable to faulty design or the use of unsuitable materials if use of the design or materials has been specified by the Customer despite prior notice by Webasto.

Our liability is limited to the repair or replacement of defective parts. We are not responsible for any incidental or consequential damages arising from the use of our products. Drawings, illustrations, dimensions, weights and other performances shall only be binding if this is explicitly agreed in writing.

The warranty is only valid for the original purchaser and is not transferable to subsequent owners. Ensure you retain your proof of purchase to validate your warranty claim. The risk shall pass to the Customer, at the latest, when the consignment is handed over to the carrier or other person responsible for transport. The risk shall also pass to the Customer if goods are stored by Keogh’s on its premises at the Customer’s request.